We strive to provide a higher level of support than our customers expect. We provide a ticketing system as well as direct dial contact numbers to our Network Operations Centre.
The majority of issues and other concerns can be resolved quickly in one call to our UK based team, who are here to help you. If more help is needed, we can arrange for a specialist member of our team to contact you.
We also use Skype for customers who are not UK based which helps to keep the costs down for everyone.